Return & Refund Policy – MANAM ORGANIC FOODS

At MANAM ORGANIC FOODS, we are committed to delivering fresh, natural, and high-quality products. Due to the nature of food items, our return and refund policy is designed to ensure safety, hygiene, and customer satisfaction.

1. No Return Policy

As we deal with consumable food products, returns are not accepted once the product has been delivered.

2. Damaged or Wrong Product

We offer replacement or refund only in the following cases:

Product received is damaged or leaked
Wrong product delivered
3. Reporting an Issue

To request a replacement or refund:

Contact us within 24 hours of delivery
Provide clear photos/videos of the product and packaging
Include your order details

Requests made after 24 hours may not be accepted.

4. Refund Process
Once approved, the refund will be processed within 5–7 business days
Refund will be credited to the original payment method
For Cash on Delivery (if applicable), refund will be processed via bank transfer or UPI
5. Replacement Policy
Replacement will be provided for eligible cases
Delivery time for replacement may vary based on location
6. Cancellation Policy
Orders can be cancelled only before dispatch
Once shipped, cancellation is not allowed
7. Non-Eligible Cases

Refunds or replacements will not be provided for:

Change of mind after purchase
Incorrect delivery address provided by customer
Improper storage after delivery
Minor variations in taste, color, or texture (natural products)
8. Quality Assurance

All our products are:

Made using traditional methods
Chemical-free and natural
Packed under hygienic conditions
9. Contact Support

For any return or refund request, please reach out through our official support channels.