Welcome to MANAM ORGANIC FOODS. By accessing or using our website, products, and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchase.

1. General Information

MANAM ORGANIC FOODS is an online platform that offers organic food products including cold pressed oils, masala powders, and traditional homemade items. By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or guardian.

2. Products & Quality

We ensure that all our products are natural, authentic, and prepared using traditional methods. However:

• Products may vary slightly in color, texture, and taste due to natural ingredients.
• We do not use artificial preservatives or chemicals.
• Shelf life depends on storage conditions and product type.

3. Pricing & Payment

• All prices listed on the website are in Indian Rupees (₹).
• Prices are subject to change without prior notice.
• We accept online payments via secure payment gateways.
• Orders will be processed only after successful payment confirmation.

4. Order Confirmation

Once an order is placed:

• You will receive a confirmation via SMS/Email/WhatsApp.
• We reserve the right to cancel any order due to stock unavailability or payment issues.
• In case of cancellation, the refund will be processed to the original payment method.

5. Shipping & Delivery

• We deliver across selected locations in India.
• Delivery timelines may vary depending on your location.
• Delays may occur due to unforeseen circumstances (weather, logistics, etc.).
• Customers must provide accurate delivery details.

6. Returns & Refunds

Due to the nature of food products:

• We do not accept returns once the product is delivered.
• Refunds/replacements are applicable only if:
  • The product is damaged during delivery
  • Wrong product is delivered
• Issues must be reported within 24 hours of delivery with proof (photos/videos).

7. Cancellation Policy

• Orders can be cancelled only before dispatch.
• Once shipped, cancellation is not allowed.

8. User Responsibilities

By using our website, you agree:

• Not to misuse or attempt to harm the website.
• Not to provide false or misleading information.
• To use the products for personal consumption only.

9. Intellectual Property

All content on this website including text, images, logos, and designs belongs to MANAM ORGANIC FOODS and cannot be copied or reused without permission.

10. Privacy Policy

We respect your privacy:

• Personal information is used only for order processing and communication.
• We do not sell or share your data with third parties without consent.

11. Limitation of Liability

MANAM ORGANIC FOODS shall not be held liable for:

• Any allergic reactions or misuse of products
• Delays caused by third-party logistics
• Indirect or incidental damages

12. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of the appropriate courts.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

14. Contact Us

For any queries regarding these terms, you may contact us through our official communication channels.